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Transition Information Central

Erin Arnold
Updated

Recorded Calls with the Russell Cellular Team

Transition Welcome Packet 082826.pdf - includes Support Team information, FAQs & More

 

HR, Pay & Benefits

  • Start Date: Your employment with North Star Group, LLC begins September 1.
  • Offer Letters: Offer letters will be sent today to your personal email and will include job descriptions as well as the full handbook. Commission information will follow in a separate email.
  • Onboarding: Complete your Paylocity onboarding as soon as you receive it. You will also need to provide acceptable documents for I-9 verification on Tuesday.
  • First Paycheck: Your first North Star payday will be Friday, September 18, for hours worked September 1–12. Employees are paid biweekly on Fridays.
  • I-9 Requirements for Tuesday, Sept 1 - I-9 Required Documentation.pdf
  • Benefits: To ensure there is no loss of coverage, benefits are being offered effective September 1 for eligible employees. You will need to make your benefit elections within the first few days of September to ensure coverage is active and ready to be used. Please review the attached Benefits Overview for plan information and watch for enrollment instructions.
  • Time Off
    • PTO: You will begin accruing PTO September 1. During the remainder of 2026, you may use PTO in advance up to the amount you are expected to accrue through December 31 — approximately 24 hours for most employees.
    • Floating Holiday: You will also receive one 8-hour floating holiday to use during the remainder of 2026.
    • Beginning January 1: Standard PTO rules will apply, and you will only be able to use PTO that has already been accrued and is available.

Timekeeping

  • Temporary Process: Until the Paylocity timeclock is available, you will record your time using the Temporary Timekeeping Form
  • The Paylocity timeclock is expected to be available by the end of next week. Instructions will be provided when it is ready.

Store & Systems

  • Schedule: Continue following your current store schedule unless your manager or regional leader communicates a change.
  • Dress Code: Continue following your current dress expectations during the transition.
  • Verizon Access: Existing Verizon sales and system IDs are expected to transfer. We will let you know if you need to take any action.
  • North Star Systems: North Star email, Microsoft Teams, and other company resources will be provided as accounts are established.
  • Commissions: Commission information and applicable compensation plans will be provided separately.

IT (Information Technology)

Day 1 Technology Installation.pdf 

Windows workstation Login

  • Password: sellbundles

RQ Login

  • Username: first.last@northstar
  • Temp Password: abc123
  • You will be prompted to change your password after logging in with the temporary password.

Store Wifi

  • North Star (Business Devices Only)
    • Laptops
    • Desktops (backup)
    • Same at all locations
  • Customer Devices (activations & transfers)
    • Password: 18009220204
    • Same at all locations
  • Verizon WiFi
    • Omni iPads will automatically connect

North Star Email - Microsoft

Inventory

  • Devices
    • Sep 1 - Apple Devices
    • Sep 1 to Sep 3 - Android/Other Devices
  • Accessories
    • Sep 1 to Sep 2 - Power
    • Aug 31 to Sep 3 - Cases, Screen Protectors, Camera Lens Protectors, Bundles

Commission

  • Details will be posted here soon

Operations

  • Schedules: Work your current schedules through the end of September.
  • Store Mangers: Use the link to upload a picture of your team schedule for Sept: Schedule Capture
  • Plan for 1-2 people to open the store 1-2 hours early on 9/1 for technology installation
  • Locksmiths are scheduled to rekey within the first few days

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